Sales operation specialist
Questel
Arequipa, Arequipa, Perú
hace 6 días
source : Jobomas

Requisitos : - Masters / Bachelors degree in Business Administration, or in a related field- Fluent in English is required, French and other languages appreciated- Excellent oral and written communication skills- 3 years in a similar position or with similar requirements- Experience in a multinational environment - Experience using a CRM and comfortable with new IT software- Ability to perform Salesforce functions appreciated- Established excellency in Excel and PowerPoint requiredPersonal attributes : - Creative with ability to develop new ideas and creative solutions- Able to plan strategies and future operation goals effectively- Very rigorous, organized, a sense of priority and detailed oriented- Capacity to manage high stress situations - Great adaptation skills and learn quickly- Ability to analyse and synthesize- Autonomous, dynamic, and dedicated- Team playerActividades a realizar : - Manage technical tools and platforms, including CRM in collaboration with IT to manage and ensure an effective CRM system that adds value- Supervise and maximise automation and connexion with other tools- Work together with sales team and leadership to implement sales plans and to develop organizational goals- Lead sourcing and identification management - Consolidate and segment client & prospect data - Provide marketing operations support such as email distributions, collateral, and promotional inventory management- Manage customer onboarding content- Establish guidelines for CRM rules and use- Elaborate and maintain a sales knowledge base (dynamic page / site on SharePoint)- Draft and maintain our sales onboarding program- Conduct sales training and mentor new and existing product support analysts on all sales-related procedures- Define, refine, and administrate structured sales processes for efficiency and to improve conversions, shorten sales cycles, and maximize wins- Manage, ensure, and maintain the data accuracy (cleansing, up to date, properly stored & improvements)- Provide intelligence on usage / level of order or that could trigger upsell- Send surveys to our customers and reports to management about customer satisfactionOfrecemos : -Excellent work environmentEntry to the payroll from the first dayLaw benefits

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