About Mettl :
Mercer Mettl, provides an Online Assessment Platform which delivers efficient, cost effective
and technology-driven skill assessments that help organizations to build winning teams by taking
credible people decisions across two key areas : Acquisition and Development.
Mercer Mettl is currently partnering with over 2,000 global companies, 31 sector skill councils
and 15+ educational institutes across 80+ countries.
Mettl has been acquired by Mercer in 2018, a global consulting leader in advancing health, wealth,
and career, and a wholly owned subsidiary of Marsh & McLennan Companies (NYSE : MMC),
the leading global professional services firm in the areas of risk, strategy and people.
For more information, visit www.mettl.com. Follow Mercer Mettl on LinkedIn Mettl and Twitter
We are based in (NCR), India and would be happy to meet / chat with the right
prospects about the nature of our business and the global opportunity around it. The prospect
should be willing to work in Gurgaon on an immediate basis.
Our Goal :
We, at Mettl, value innovation, ownership, hard-work and smart risk-taking while learning to
improve ourselves every day
Functional Area : Technology
Application Support Developer :
As Application Support Analyst, the applicant will be required to provide Level 2
application / production support for Mettl Assessment Platform. The candidate will focus on
specific applications within Mettl application portfolio and will have close contact with
Development teams. The candidate will be made familiar with production environment, various
technologies utilized and application workflows.
Roles and Responsibilities
Identify with and become accustomed to Mettl Production applications
Providing analytical support and collecting data from DBs and log files to help drive our root cause
Diagnose problems, define and co-ordinate the implementation of solutions individually or with a
team of developers.
Develop and implement programming tools to maintain, monitor and troubleshoot Mettl
applications and infrastructure, automating where applicable.
Mine data from database tables (SQL server, server log files) to help augment our reports.
Development assistance and implementation of initiatives that reduce or eliminate dependence on
Level 2 Support of Production Applications; including alert monitoring, general escalation and
client / vendor coordination.
Replicate problems for escalation to Mettl's QA or Engineering Team.
Provide coding samples for customers if needed.
Basic Java & D-bugging skills are mandatory.
Qualitifications & Skills
0-4 years of experience in Level 2 Application / production support
Hands on technical skills in UNIX / Shell Scripting or any other scripting language
Good skills in interacting with SQL Databases
Quick Learner must be willing to learn additional technologies in use at Mettl and adapt to
Excellent verbal communication and problem-solving capabilities
Self-motivated and drive to succeed, work proactively with a minimal level of direct supervision.
Basic knowledge of NoSQL databases like Mongo will be an added advantage.
Submit Your Details At : sukriti.mathur mettl.com / gargi.rajan mettl.com