Global Purpose Specialist, South and Central America & Mexico
G Adventures
Lima, PE
hace 21 horas
source : Jobnos

Global Purpose Specialist, South and Central America & Mexico

Apply for this positionDepartment : Sales Location : Lima , Peru

The Global Purpose Specialist (GPS) is a sales catalyst, relationship developer, service zealot, organizational wizard, traveller, expert trainer, problem solver, and company culture enthusiast all rolled into one! Your mission as a GPS if you choose it, is to be the face of G Adventures to your agents.

You will be responsible for growing the sales of an extensive network of agency partners.

Responsibilities : Mission :

Mission :

  • Create a business plan to achieve quarterly targets including growing existing accounts and prospecting new opportunities
  • Provide exceptional customer service in every situation
  • Provide training on all of G Adventures’ Product
  • Work with both speed and efficiency while consistently displaying compassion and care in every interaction
  • Handle any booking issues calmly and with empathy
  • Differentiate your service to provide a uniquely G experience for our agents
  • How your Mission is Achieved :

  • Connect with our agency partners in person, over the phone, and via email
  • Ask the right questions to ascertain the needs of each unique agency
  • Recommend and sell the right trip for the agencies traveller based on their needs
  • Hold regular training sessions to ensure your agents are up to date with G product
  • Present G Adventures Product to groups of agents and / or clients from 4 to 100+
  • Organize and stick to a call plan, ensuring agents are visited as frequently as they require
  • Ensure accuracy in recording all sales visits in Salesforce
  • Maintain superior knowledge of all G Adventures Product and changes
  • Be an integral part of G Adventures amazing company culture and live by the G Adventures Core values.
  • Be the first point problem solver for any of your agent’s bookings
  • Requirements :

  • Fluent in English and Spanish (oral and written)
  • A love of sales and travel
  • Ability to understand and demonstrate professional sales presentation techniques
  • Demonstrated strategic business planning , analyzing, and reporting skills
  • Strong negotiation skills
  • Advanced skills in interpersonal relationship management
  • Effective communication skills, both verbal and written
  • Problem solving / complaint resolution skills with a focus on the customer experience
  • Flexible and energetic, with the ability to work independently as well as in a team environment
  • Ability to navigate and use a variety of computer systems confidently with speed and efficiency
  • Understanding of, and identification with, G Adventures’ Core Values
  • Ability to work irregular hours (evenings and weekends)
  • Availability to travel through Latin America once / twice per month
  • Valid driver license and own vehicle
  • We thank all interested candidates however only those chosen for an interview will be contacted.


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