Company Description
We’re not in the shipping business; we’re in the information business -Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 18,000 trained professionals in a worldwide network of over 350 locations across six continents.
Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions.
Expeditors is headquartered in Seattle, Washington.
Scope of Position
Develop, maintain, lead and measure Expeditors' product and service deliverables to satisfy the specific needs of a Customer Account(s).
Continually seek opportunities for service enhancement and improved tactical management. Increase our share of customer business on an annual basis.
Major Duties and Responsibilities
collaborate to create and validate solutions (product, service, tech) that deliver quantifiable customer benefits; and leverage customer knowledge and relationships to influence positive outcomes.
Continuously builds and maintains strong relationships throughout a customer's business hierarchy in order to understand organizational dynamics, decision-making, and strategic executive alignment leading to trusted partner status.
Maintains effective oversight for customers' operational needs and optimal execution for account growth through leadership, active communication, collaboration, and advocacy both internally and with customers.
associated product, service, and vertical knowledge; customer information systems; and supply chain expertise.
performance management and improvement; and reporting.
Qualifications
Desired Skill-Sets and Characteristics
The ability to meet with customers off-site on a regular basis
Oral and written proficiency in the English language
Strong problem solving, organizational, and interpersonal skills
Ability to work productively both individually and in a team environment
Sense of urgency for goal achievement
Self-motivated with ability to work in a fast-paced and constantly changing environment
Strong rapport and relationship-building focused
Empowered to make quick decisions in response to changing conditions
Extroverted, confident, enthusiastic and persuasive
Influences others to action
Timeliness and accountability for results
Additional Information
All your information will be kept confidential according to EEO guidelines.
