Team Lead Renewals
hace 5 días


  • Manage an individual and team quarterly and annual renewal portfolio for assigned territory
  • Maximize renewal value, ensure on-time renewals and mitigate cancellations
  • Build / send complex quotes and proposals for resellers and customers at least 90 days in advance
  • Track all quotes, phone calls and emails in with high degree of accuracy and detail
  • Handle complex customer objections and negotiate renewal contracts independently as required
  • Independently collaborate and build highly efficient cross-functional relationships with order management, finance, legal and AR
  • Provide highly accurate weekly / monthly / quarterly forecast of renewals pipeline for team
  • Coach and develop team to uncover leads, cross-sell and upsell sales opportunities using value-based selling techniques to articulate value to customers
  • Trusted advisor to customers and partners consistently establishing value beyond the renewal interaction
  • Leads special projects and promotions including participation in a leadership role on the Renewals Advisory Council
  • Subject Matter Expert and mentors new hires and junior RAMs on a regular basis

    Required Skills and Experience :

  • Minimum five years renewals sales experience with a software company
  • Proven time management skills in a dynamic sales environment
  • Demonstrated ability to effectively communicate (verbal and written) with C-Level customer contacts
  • Strong organizational skills with ability to handle various tasks; attention to detail
  • Must be able to work well with others as part of a broader team cross-functionally
  • Education / Licensing / Certification :

  • 4 year degree in Business or equivalent experience
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