Technical Marketing Engineer EXM
at Ivanti Americas
Technical Marketing Engineer EXM
Ivanti is redefining enterprise security with the industry’s first intelligent experience platform that makes every IT connection smarter and more secure across remote infrastructure, devices, and people through automation.
From PCs and mobile devices to virtual desktop infrastructure and the data center, Ivanti discovers, manages, secures and services IT assets from cloud to edge in the everywhere workplace while delivering personalized employee experiences.
In the everywhere workplace, corporate data flows freely across devices and servers, empowering workers to be productive wherever and however they work.
Thousands of customers worldwide actively use our proven solutions for :
IT Service Management / Enterprise Service Management (ESM)
IT Asset Management
Unified Endpoint Management Physical, virtual and mobile
Mobile Device Management, Mobile Threat Defense and Zero Trust Access
User Workspace Management
Endpoint Security Management
Identity and Access Management
Ivanti is looking for a Technical Marketing Engineer with a proven track record and technical knowledge in Enterprise Service Management and IT Service Management to drive customer demand and educate buyers through compelling content and product / solution demonstrations.
The candidate must have the ability to adapt to a rapidly evolving product portfolio and market and expand their knowledge in other Ivanti products.
In this role, you’ll be responsible for developing differentiated technical marketing for decision-maker and practitioner audience and evangelizing Ivanti’s service management solutions.
A key to success in this role will be developing strong relationships across product management, solutions marketing, the broader marketing organization, and sales.
We are a group of experienced product marketeers in the midst of developing a world-class product marketing organization here at Ivanti.
We are always looking to hire candidates that are passionate about technical marketing, self-starters who enjoy collaboration, seek feedback, have the ability to lead projects to completion with little to no guidance, and are always looking to make a difference.
Be a subject matter expert / evangelist for the company on the complete Ivanti portfolio with a focus on Enterprise Service Management.
Produce application notes, white papers, competitive information, implementation / design guidelines, and reference architectures on a regular basis for use by the field / partners
Develop and assist / conduct technical field training for Ivanti sales teams, partners and customers
Develop and support infrastructure for field-based demos, competitive testing / demos and remote training
Be supportive to pre-sales activities such as demos, presentations, and proof of concepts
Provide feedback to product management and engineering to improve the competitive positioning of the product as well as being supportive throughout the entire product lifecycle.
Engage in pre-sales technical customer activities, when / where appropriate, ranging from attending customer briefings, to answering technical questions, to design and deployment help.
Event participation will also be part of this role.
Collaborate and cross-train with existing technical marketing team as needed
Required Skills and Experience
5+ years in B2B in technical marketing or pre-sales
Deep knowledge of the IT Service Management market and experience with enterprise service management solutions for lines of business
Being an effective communicator, both written and verbal, who also possesses hands-on system level technical skills
Having hands-on technical skills including the ability to configure and troubleshoot different operating systems, awareness of servers and server OS platforms and virtualization products
Having knowledge of system and application design
Having the ability to script and record effective demo videos to showcase solutions and value
Having working knowledge of endpoint security features
Having customer experience in presales situations
Traveling up to 10%
Acting and leading with integrity, honesty and empathy, and holding team to the same standard