Associate Systems Engineer
Allscripts
Americas
hace 2 días

Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes.

Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

Overview

Evaluate, select, design, install, implement, configure, upgrade, and optimize the performance of Allscripts application systems, databases and assigned technologies required to deliver infrastructure for internal and client-facing applications

Responsibilities

  • Establish, manage and maintain the Infrastructure Systems Development Environments, Upgrades, and Assigned Tasks that meet agreed functional requirements and customer expectations
  • Consistent efforts to deliver as per agreed scope and excel the deliveries from completeness and correctness point of view.
  • Manage, maintain, monitor and support the infrastructure environment in assigned technology
  • Install, configure and support hardware and software required to operate assigned technology
  • Working with Operations, provide ongoing maintenance including updates, patches and antivirus updates
  • Trouble shoot and resolve issues in assigned technology including hardware, software, operating systems and application relates issues.
  • Conduct performance monitoring, systems health checks and capacity planning
  • Customer focus and close alignment with the customer’s business objectives
  • Ensure enough reviews have happened (Peer, Stakeholders) and all review comments have been closed / incorporated before delivery of any artifacts.
  • Keep all stakeholders informed in a timely manner of scope creep and schedule delays, ensure
  • efforts to continually improve domain knowledge
  • Ensure the quality of the deliverables as per the defined defects standards.
  • Identify the common causes of the defects, prioritize them and systematically remove them so that they do not reoccur in further development work and reduce the overall defect injection rate (DIR).
  • Contribution towards the team synergy / influence team to achieve goals
  • Document issues with resolutions and share with team members to improve team productivity
  • Provide data to generate team performance metrics
  • Knowledge transfer with other team members to improve overall team education level
  • Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.
  • Adherence to the defined global Infrastructure standards.
  • Take initiative and drives to bring to logical conclusion; Proactive Approach.
  • Provide accurate and timely information and escalates when there are issues.
  • Actively participate in the project meetings and make valuable contribution
  • Qualifications

    Academic and Professional Qualifications :

  • Successful completion of a Bachelor’s Degree or relevant technical experience
  • Experience :

  • Typically requires 0 - 2 years of experience.
  • Travel Requirements :

  • No Travel Required
  • Working Arrangements :

  • 24 x 7 as required
  • At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 postacute organizations across the globe.

    Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

    Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.

    Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada.

    Verification of employment eligibility will be required as a condition of hire.

    From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

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