POSITION SUMMARY :
The Regional Service Manager will be a key member of the regional Customer Care team leading the local implementation of policy, commercial propositions, operational controls and change management with external channel partners and internal stakeholders.
Reporting to the Customer Care Operations Director LATAM, the ability to bring our channel partner network up to our internal standards of service delivery will be critical to continue to enhance our best-in-class NPS.
This job will be based in Peru and will require approximately 25% travel for effective execution of projects.
ESSENTIAL JOB RESPONSIBILITIES :
Team management will be required.
MINIMUM REQUIREMENTS :
Education or Experience (in years) :
Knowledge and skills :
The statements in this description represent typical elements, criteria and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win.
As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.