Support Engineer
Infovista
Lima, Lima, PE
hace 1 día
source : WHATJOBS
  • Provide the basic functions of the website;
  • Allow users to use social media features;
  • Engineering Support - Technical Product Management

    01 / 09 / 2022

    The Desktop Support Engineer will be primarily responsible for providing world class enterprise support of 2000 employees.

    This is your opportunity to get in on the ground floor of our client's newly created Client Delivery team. This team is focused on delivering an outstanding user experience and automating tasks for the IT support team.

    Key Duties :

    Respond to and resolve customer service requests within target timeframes

    Escalate issues according to defined procedures

    Liaise with Development, Product Management and other internal groups to ensure timely problem resolution

    Contribute to product Knowledge Base

    Keep abreast of new product and technology developments

    Qualifications :

    Good academic results in bachelor’s degree or above, major in Computer Science, Telecommunication, Electrical Engineering or similar.

    3-5 years of experience in Radio network planning and design.

    Good experience on radio planning tools.

    Good experience on Planet tool will be a plus.

    Strong spoken and written communication skills, able to summarize technical problems and solutions in clear and concise terms.

    Creative and problem-solving mind-set

    Organisation

    InfoVista is an Equal Opportunity Employer. We are committed to the principles of equal opportunity and freedom from any harassment or discrimination for all candidates and employees.

    We adhere to these in all our hiring, promotion, employee movement practices.

    2022-521

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