Jobs Duties and Responsibilities
Pre-sales - assist in qualifying sales leads from a technical standpoint.
Coordinate and run demo labs or proof-of-concepts required by customers.
Perform demos, webinars, and talks to partners, customers, and prospects for delivering Fortinet’s cybersecurity message.
Understand the needs and requirements of customers to deliver a high-level designs and architectures.
Provide pre-sales technical support to Fortinet Sales representatives, Fortinet resellers and distributors, to positively influence sales within the region.
Create / Modify / Translate technical documentation related to Fortinet products.
Give proper follow-up to key projects and promptly report any deviation or potential issue, so the sales counterpart can be aware and proactively work on it.
Support educational efforts (both in-classroom and remote) targeted to keep a high degree of knowledge about Fortinet’s solutions, to the partners, reseller, and distributor base.
Participate in product development initiatives like beta tests, product GUI translations to Spanish, new features requests, engineering feedback, etc.
Conversant with networking applications and solutions.
Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate, and resolve customer's technical issues.
Provide assistance to identified partners with post-sales training.
Key Qualifications
Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree;
or a PhD without experience; or equivalent work experience.
SALES : Typically requires 5-8 years of field sales experience
Demonstrated ability to understand, deploy, and operate a range of cybersecurity tools.
Strong presentation skills
Strong understanding of the government procurement process
Experience in technical / pre-sales support as a sales or systems engineer
Strong understanding of operating systems, networking, and internet services
Strong understanding of encryption and authentication technologies required
Fluent in English
Education & Experience
Bachelor’s Degree or equivalent experience. Graduate degree preferred.
Technical Certifications from organizations such as ISC2, CompTIA, Sans, Fortinet, and ISACA are a plus
Fortinet has been built on diversity. Our company is a diverse workplace resulting from an integrated team with true international representation and contributors with a variety of talents, backgrounds, experiences, and approaches.
We have an equal and transparent selection process, you will be considered regardless of gender, race, color, religion, sexual orientation, age, citizenship, marital status, or disability.
In fact, if you have any disability that requires for us to do any accommodation, please contact us at accommadations fortinet.com.
