Call Centre Quality Auditor
Talent
Lima, Region Lima, Peru
hace 1 día

Present reports

Write inspection reports

Assess employees' capability levels

Provide objective assessments of calls

Measure call quality

Qualifications and experience required

Experience of having worked in a similar role

Experience of working effectively in a team

The ability to deal with a range of tasks at the same time

The ability to carry out work efficiently and accurately, even under pressure

Good interpersonal and communication skills, with customer service orientation

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