This is a leadership role for internal and cross-team process improvement based on measurement, analytics and insight.
We are seeking a detail-oriented and analytical specialist who is comfortable driving change between senior professionals based on best practice, data, and their own observations.
We are not looking for a person who is limited to a Sales Ops background - the successful candidate would feel at home moving between groups at Canonical and bringing their strengths to bear on a wide range of process improvement opportunities in very different parts of the business.
This position is a senior leadership role within our Sales Operations group, one of several we have created which in Sales Ops, Engineering, Field Engineering and Technical Support.
This position reports to the Global Director of Sales Operations, will work closely with our Global Head of Engagement Project Management, will collaborate with people who carry similar responsibility in other teams across Canonical, with accountability to the Chief Operating Officer.
The Chief of Staff, Sales Ops, owns continuous improvement of sales processes across all sales teams. To be successful, they will develop and apply a data-driven, scientific approach to process management and improvement.
They will collaborate with others to develop and execute execution programs to drive process improvement and change sales practices and processes.
In this role you will have the opportunity to
Develop a strategy for process improvement in Sales Ops and Sales
Impact new, renewal and growth sales, as well as deal visibility, accuracy and flow
Identify best practice and conduct research to develop and implement improvements
Create data-flows and visualizations to provide insight int existing and desired sales processes
Optimize processes by looking for and addressing gaps and inefficiencies
Prioritize process change with data-driven decision making
Develop and report process improvement metrics and KPIs
Work with the Sales Operations Director and Sales / BD VPs to shape plans
Coordinate with Marketing, Product, Finance, Legal, and Commercial Systems
Valued experience and skills
Excellent written and verbal communication skills
Demonstrated organizational abilities
Curiosity to dig into issues and identify opportunities for improvement
Innovative and creative idea generation for improvements
Data-centric approach to process evaluation and improvement
Visualisation skill to provide insights to non-specialists
Passion for developing systems and processes
Focus on changes that deliver robust, repeatable and scalable outcomes.
Excellent problem-solving skills with a passion for details
Ability to work productively with peers and leadership at all levels of a global organization
Proficiency in Salesforce, Tableau or similar CRM and data visualisation tools
Desired skills and experience
Understanding the open source technology landscape
Understanding the enterprise infrastructure, cloud and application software market
Lean methodology and certification
Change management experience
What Canonical offers :
Learning and development allowance
Annual compensation review
Priority Pass for travel
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform.
Our services help businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.
We are proud to foster a workplace free of discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identitywe will give your application fair consideration.