Domain Solution Expert (FrontEnd)
Amdocs Inc.
Lima, Peru
hace 22 horas

Who are we?

If you’re a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future.

From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected.

We make sure that when you watch a video on YouTube, message friends on SnapChat or send your images on Instagram, you get a great service anytime, anywhere, and on any device.

We are at the heart of the telecommunications industry working with giants such as AT&T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day.

Amdocs is an equal opportunity employer. We take affirmative measures to ensure against discrimination in employment, recruitment, job postings, compensation, termination, and other conditions of employment against any employee or job applicant, including on the basis of race, color, gender, national origin, age, religion, disability, sexual orientation.

In one sentence

Design end-to-end business processes across functional domains using Amdocs best practices and industry standards perspective.

Ensure functional solution address cross-domain business needs and positively impact Business KPIs. Implement DevOps practices and ensure use of right methodology, processes, and tools in the program.

What will your job look like?

  • You will have the opportunity to reflect customer needs by gathering business documents and technical requirements.
  • You will be a key advisor for customers based on product capabilities and best practices, leveraging reuse where applicable.
  • You will design holistic and integrated high-level solutions that fit customers' business needs, production operability and budget.
  • You will be responsible for communicating the solution with customers' business and IT personnel. Will be expected to explain the new details of new solutions and their impact on business processes.
  • You will ensure that the customer understands the solution and receive responses to all open questions and action items.
  • You will support the customer during the scoping phase in a specific domain up through and including customer sign off (for example, COP process for various customer types and products, EPC lead for all product models and designs, etc.)
  • You will prepare solution-related documents and specifications. Configures the solution, and creates, executes and maintains accurate and detailed test plans for testing when applicable.
  • You will support the resolution of configuration / implementation related issues if and when they arise.
  • You will support development, testing and operations teams throughout the life cycle of the designed solution
  • All you need is...

  • Degree in Computer Science or Industrial Engineering & Management - Information System
  • Customer-facing experience ability to present the Amdocs solution using various methods (presentations, demos, and so on)
  • Wide knowledge of relevant products and E2E Business process
  • Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM)
  • Experience in leading a team in cross-Amdocs domain solutions
  • Experienced in development of business solutions (functionality / specification definition; architecture and design)
  • Ability to facilitate scope changes and prioritization
  • Experience in agile methodologies is appreciated
  • Matrix-management, good negotiation and communication skills
  • Responsibility and accountability (Ownership)
  • Why you will love this job :

  • You will be responsible for Driving marketing research together with third party vendors to create thought leadership around offering domains to establish Amdocs as a key player
  • You will develops and executes a cross-organization sales enablement plan and deliverables to address different needs per role and region for all Sales.
  • You will engage with customers on a broad level to deliver marketing messages and supports lead initiation and sales efforts.
  • You will drive participation in industry events (speaking, participation, sponsorships, awards, etc.), as relevant, to drive lead generation and awareness.
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