Service Center Specialist
Abbott AG
Lima, Peru
hace 9 días

JOB DESCRIPTION :

  • Incumbent must demonstrate a stellar, seamless customer experience on and offline, coupled with attentive communication skills with a focus on patience, accuracy and ability to listen compassionately and interpret requests from customers.
  • Incumbent is empowered to solve requests and challenges via exceptional customer service that is consistent, knowledgeable and trusted.
  • Incumbent must be able to communicate professionally and compassionately with HR colleagues around the world and translate solutions and answers to customers in a way that enhances the customer experience.
  • Incumbent must be able to handle a high volume of requests with speed and accuracy.

  • Incumbent must continuously strive to anticipate the needs of our customers.
  • The incumbent must be able to analyze received information and demonstrate excellent problem-solving skills by using a variety of appropriate resources provided.
  • Must possess the ability to learn quickly and follow multi-step instructions with accuracy and attention to detail. Balance of following steps and using judgment.

    The role requires strong organizational skills and multiple channels of workload. This role requires creating and maintaining strong relationships with peers and other HR groups.

    Must be able to navigate numerous stakeholders and complex organizations with a constant focus on collaborating, anticipating and driving to resolution for the customer and continuous improvement

    JOB FAMILY : HR Operations

    DIVISION :

    CHR Corporate Human Resources

    LOCATION : Peru >

    Peru >

    Lima : Alta Vista Building

    ADDITIONAL LOCATIONS : WORK SHIFT :

    WORK SHIFT : Standard

    TRAVEL : MEDICAL SURVEILLANCE :

    MEDICAL SURVEILLANCE :

    SIGNIFICANT WORK ACTIVITIES :

    Not Applicable

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